Operations Graduate Development 2019

TRAINING MAPS

Personal Skills A selection of online learning will soon be available through our new online learning platform - Workday. In the meantime, there are a variety learning options available through LinkedIn Learning, Alison.com and Ted Talks. Some subjects you may wish to consider: • Customer Service skills • Problem Solving • Risk Management

Impact & presence Influencing Skills Leadership Skills

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Negotiation Skills

Coaching Skills

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Working relationships

Effective Communication Emotional intelligence

Team working

In addition, keep an eye out for any courses being delivered at your site .