Management Development Programmes 2020 v2

Potential Manager Programme

Scott McDonagh - Customer Service, Kilmalid:

‘I would encourage people to sign up to the course as it provides you with new tools which can be applied in the work place every day. The problem solving and communication modules were particularly enjoyable and insightful as it provided me with the knowledge on how to correctly approach problems (PDCA) and good techniques on problem solving (5W2H, charts, etc)”

Andy McCormick - Warehouse Operator Level 2 , Dalmuir:

‘What I liked was the networking with different people from across the business. What I got from the course is how to be a better communicator. Communication is in everything we do so to better understand as a leader how to be effective as it was a key learning for me.”

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